Prijediplomski sveučilišni

Sadržaj kolegija osmišljen je tako da su ravnomjerno zastupljene sve četiri vještine: čitanje, pisanje, slušanje i govor. Tijekom cijelog kolegija usvajanje sadržaja provodi se putem kratkih pisanih provjera, samoispravljanja, rada u grupama i paru te pisanja domaćih zadaća. Studentima koji posjeduju određeno znanje nudi se mogućnost usmenog izlaganja na stručnu temu.

Sadržaj pojedinačnih predavanja i vježbi:

1)     Working life. Business communication skills – socializing. Expressing interest. Present simple review. Frequency adverbs.

2)     Projects. Meetings – Updating and delegating tasks. Present simple and continuous. Starting and ending phone calls. 

3)     Service and systems. Presenting – explaining how something works. Comparing new with old. Comparative forms.

4)     Security at work. Presenting – explaining and asking about changes. Introducing and responding to news. Present simple and continuous. Connectors.

5)     Working together. Teamwork and partnerships. Presenting and discussing plans. Talking about the future. Case study: creating a plan for effective teamwork.

6)     Facilities. Describing a place of work. Making suggestions and recommendations. Linking ideas. Nouns and quantifiers.

7)     Decisions. Decision-making processes. Participating in a discussion, being persuasive. First and second conditionals.

8)     Breakdowns and faults. Exchanging information – discussing problems. Advice and recommendation (too and enough). Case study: managing a breakdown in service

9)     Performance. Meetings – appraising performance and setting objectives. Giving feedback. Past Continuous and Past Perfect.

10)  Risk. Talking about different kinds of risk. Referencing using pronouns. Establishing rapport and showing interest. Case Study: Tackling risks.

11)  Learning. Talking about training and learning. Communication strategies. Participle clauses and 'the future in the past'. Expressing dissatisfaction.

12)  Resources. Meetings: Discussing options and reaching decisions. Using conditionals. Dealing with misunderstandings.

13)  Leadership. Talking about leadership styles. Meetings: Giving a briefing on change. Distancing and depersonalizing using the passive. Espressing personal views.

14)  Values. Negotiating and reaching agreement. Using inversion for emphasis. Raising a difficult point.

15)  Persuasion. Talking about how we are persuaded and influenced. Presenting: Selling an idea. Using discourse markers. Giving and responding to compliments.

Neposredno iza svakog predavanja, u okviru blok sata slijedi usmeno i pismeno uvježbavanje ispredavanog sadržaja